{"id":212541,"date":"2024-10-22T11:45:53","date_gmt":"2024-10-22T09:45:53","guid":{"rendered":"https:\/\/www.lb25.de\/returns\/"},"modified":"2026-08-11T11:26:22","modified_gmt":"2026-08-11T09:26:22","slug":"returns","status":"publish","type":"page","link":"https:\/\/www.lesebrille.de\/en\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"212541\" class=\"elementor elementor-212541 elementor-54533\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b158c9 e-flex e-con-boxed e-con e-parent\" data-id=\"6b158c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f66a0a5 elementor-widget elementor-widget-shortcode\" data-id=\"f66a0a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-95e8ee6 e-flex e-con-boxed e-con e-parent\" data-id=\"95e8ee6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-00d9d5b elementor-widget elementor-widget-html\" data-id=\"00d9d5b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t\/* =========================================================\n     LESEBRILLE.DE \u2013 HERO R\u00dcCKSENDUNGEN\n     Mobile First\n     ========================================================= *\/\n\n  .lb-retoure-hero {\n    width: 100%;\n    margin: 0;\n    padding: 0;\n    font-family: \"Open Sans\", Arial, sans-serif;\n    color: #123f42;\n    background: #ffffff;\n  }\n\n  .lb-retoure-hero *,\n  .lb-retoure-hero *::before,\n  .lb-retoure-hero *::after {\n    box-sizing: border-box;\n  }\n\n  .lb-retoure-hero__inner {\n    width: 100%;\n    max-width: 1180px;\n    margin: 0 auto;\n  }\n\n  .lb-retoure-hero__box {\n    position: relative;\n    overflow: hidden;\n    padding: 28px 20px 24px;\n    border: 1px solid #d8e7e7;\n    border-radius: 20px;\n    background:\n      radial-gradient(\n        circle at top right,\n        rgba(209, 234, 232, 0.9) 0,\n        rgba(209, 234, 232, 0) 46%\n      ),\n      #f5f9f9;\n  }\n\n  .lb-retoure-hero__content {\n    position: relative;\n    z-index: 2;\n    max-width: 720px;\n  }\n\n  .lb-retoure-hero__eyebrow {\n    display: inline-flex;\n    align-items: center;\n    gap: 7px;\n    margin: 0 0 13px;\n    padding: 6px 10px;\n    border-radius: 999px;\n    background: #e3f1f0;\n    color: #005f5f;\n    font-size: 13px;\n    font-weight: 700;\n    line-height: 1.3;\n  }\n\n  .lb-retoure-hero__eyebrow-icon {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n    width: 18px;\n    height: 18px;\n    border-radius: 50%;\n    background: #005f5f;\n    color: #ffffff;\n    font-size: 12px;\n    line-height: 1;\n  }\n\n  .lb-retoure-hero h1 {\n    margin: 0 0 12px;\n    color: #123f42;\n    font-size: 30px;\n    font-weight: 700;\n    line-height: 1.16;\n    letter-spacing: -0.4px;\n  }\n\n  .lb-retoure-hero__intro {\n    max-width: 650px;\n    margin: 0 0 20px;\n    color: #334f51;\n    font-size: 16px;\n    font-weight: 400;\n    line-height: 1.55;\n  }\n\n  .lb-retoure-hero__actions {\n    display: flex;\n    flex-direction: column;\n    gap: 10px;\n    margin: 0 0 20px;\n  }\n\n  .lb-retoure-hero__button {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n    gap: 9px;\n    width: 100%;\n    min-height: 50px;\n    padding: 12px 18px;\n    border: 2px solid #005f5f;\n    border-radius: 12px;\n    background: #005f5f;\n    color: #ffffff !important;\n    font-size: 16px;\n    font-weight: 700;\n    line-height: 1.3;\n    text-align: center;\n    text-decoration: none !important;\n    transition:\n      background-color 0.2s ease,\n      border-color 0.2s ease,\n      transform 0.2s ease;\n  }\n\n  .lb-retoure-hero__button:hover,\n  .lb-retoure-hero__button:focus {\n    border-color: #004b4b;\n    background: #004b4b;\n    color: #ffffff !important;\n    transform: translateY(-1px);\n  }\n\n  .lb-retoure-hero__button-arrow {\n    font-size: 20px;\n    font-weight: 400;\n    line-height: 1;\n  }\n\n  .lb-retoure-hero__help {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n    min-height: 46px;\n    padding: 10px 16px;\n    border: 1px solid #b8cece;\n    border-radius: 12px;\n    background: #ffffff;\n    color: #005f5f !important;\n    font-size: 15px;\n    font-weight: 700;\n    line-height: 1.3;\n    text-align: center;\n    text-decoration: none !important;\n  }\n\n  .lb-retoure-hero__help:hover,\n  .lb-retoure-hero__help:focus {\n    border-color: #005f5f;\n    background: #eef7f6;\n    color: #004b4b !important;\n  }\n\n  .lb-retoure-hero__facts {\n    display: grid;\n    grid-template-columns: 1fr;\n    gap: 9px;\n    margin: 0;\n    padding: 0;\n    list-style: none;\n  }\n\n  .lb-retoure-hero__fact {\n    display: flex;\n    align-items: flex-start;\n    gap: 9px;\n    color: #334f51;\n    font-size: 14px;\n    font-weight: 600;\n    line-height: 1.4;\n  }\n\n  .lb-retoure-hero__check {\n    display: inline-flex;\n    flex: 0 0 21px;\n    align-items: center;\n    justify-content: center;\n    width: 21px;\n    height: 21px;\n    margin-top: 0;\n    border-radius: 50%;\n    background: #f4d768;\n    color: #123f42;\n    font-size: 13px;\n    font-weight: 700;\n    line-height: 1;\n  }\n\n  @media (min-width: 600px) {\n    .lb-retoure-hero__box {\n      padding: 36px 34px 30px;\n    }\n\n    .lb-retoure-hero h1 {\n      font-size: 36px;\n    }\n\n    .lb-retoure-hero__actions {\n      flex-direction: row;\n      align-items: stretch;\n    }\n\n    .lb-retoure-hero__button,\n    .lb-retoure-hero__help {\n      width: auto;\n    }\n\n    .lb-retoure-hero__button {\n      min-width: 250px;\n    }\n\n    .lb-retoure-hero__facts {\n      grid-template-columns: repeat(2, minmax(0, 1fr));\n      gap: 12px 24px;\n    }\n  }\n\n  @media (min-width: 900px) {\n    .lb-retoure-hero__box {\n      min-height: 400px;\n      display: flex;\n      align-items: center;\n      padding: 48px 54px;\n      border-radius: 24px;\n    }\n\n    .lb-retoure-hero__box::after {\n      content: \"\";\n      position: absolute;\n      top: 50%;\n      right: 55px;\n      width: 230px;\n      height: 230px;\n      border: 30px solid rgba(0, 95, 95, 0.08);\n      border-top-color: rgba(244, 215, 104, 0.75);\n      border-radius: 50%;\n      transform: translateY(-50%) rotate(-18deg);\n      pointer-events: none;\n    }\n\n    .lb-retoure-hero h1 {\n      font-size: 42px;\n    }\n\n    .lb-retoure-hero__intro {\n      font-size: 17px;\n    }\n\n    .lb-retoure-hero__facts {\n      grid-template-columns: repeat(3, minmax(0, auto));\n      gap: 16px 28px;\n    }\n  }\n<section class=\"lb-retoure-hero\" aria-labelledby=\"lb-retoure-heading\"><div class=\"lb-retoure-hero__inner\"><div class=\"lb-retoure-hero__box\"><div class=\"lb-retoure-hero__content\"><div class=\"lb-retoure-hero__eyebrow\"><span class=\"lb-retoure-hero__eyebrow-icon\" aria-hidden=\"true\">\u21a9<\/span>R\u00fccksendung und Erstattung\n        <\/div><h1 id=\"lb-retoure-heading\">R\u00fccksendung einfach anmelden\n        <\/h1><p class=\"lb-retoure-hero__intro\">Ihre Lesebrille passt nicht oder gef\u00e4llt Ihnen doch nicht?\n          Melden Sie Ihre R\u00fccksendung innerhalb von 14 Tagen einfach\n          \u00fcber unser Retourenportal an.\n        <\/p><div class=\"lb-retoure-hero__actions\"><a class=\"lb-retoure-hero__button\" href=\"https:\/\/lesebrille.returnless.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">R\u00fccksendung anmelden\n            <span class=\"lb-retoure-hero__button-arrow\" aria-hidden=\"true\">\u2192<\/span><\/a><a class=\"lb-retoure-hero__help\" href=\"https:\/\/www.lesebrille.de\/en\/customer-service-2\/\">Hilfe vom Kundenservice\n          <\/a><\/div><ul class=\"lb-retoure-hero__facts\" aria-label=\"Wichtige Informationen\"><li class=\"lb-retoure-hero__fact\"><span class=\"lb-retoure-hero__check\" aria-hidden=\"true\">\u2713<\/span><span>14 Tage R\u00fcckgabefrist<\/span><\/li><li class=\"lb-retoure-hero__fact\"><span class=\"lb-retoure-hero__check\" aria-hidden=\"true\">\u2713<\/span><span>Schnelle Online-Anmeldung<\/span><\/li><li class=\"lb-retoure-hero__fact\"><span class=\"lb-retoure-hero__check\" aria-hidden=\"true\">\u2713<\/span><span>Erstattung \u00fcber die urspr\u00fcngliche Zahlungsart<\/span><\/li><\/ul><\/div><\/div><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-268a7f8 elementor-widget elementor-widget-html\" data-id=\"268a7f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t\/* =========================================================\n     LESEBRILLE.DE \u2013 R\u00dcCKSENDUNGEN INFOKARTEN\n     Mobile First\n     ========================================================= *\/\n\n  .lb-retoure-info {\n    width: 100%;\n    margin: 0;\n    padding: 0px 0;\n    font-family: \"Open Sans\", Arial, sans-serif;\n    color: #123f42;\n    background: #ffffff;\n  }\n\n  .lb-retoure-info *,\n  .lb-retoure-info *::before,\n  .lb-retoure-info *::after {\n    box-sizing: border-box;\n  }\n\n  .lb-retoure-info__inner {\n    width: 100%;\n    max-width: 1180px;\n    margin: 0 auto;\n  }\n\n  .lb-retoure-info__header {\n    max-width: 720px;\n    margin: 0 0 22px;\n  }\n\n  .lb-retoure-info h2 {\n    margin: 0 0 9px;\n    color: #123f42;\n    font-size: 26px;\n    font-weight: 500;\n    line-height: 1.25;\n    letter-spacing: -0.2px;\n  }\n\n  .lb-retoure-info__intro {\n    margin: 0;\n    color: #4a6264;\n    font-size: 15px;\n    line-height: 1.55;\n  }\n\n  .lb-retoure-info__grid {\n    display: grid;\n    grid-template-columns: 1fr;\n    gap: 12px;\n  }\n\n  .lb-retoure-info__card {\n    position: relative;\n    display: flex;\n    align-items: flex-start;\n    gap: 14px;\n    min-height: 100%;\n    padding: 20px 18px;\n    border: 1px solid #d8e7e7;\n    border-radius: 16px;\n    background: #f7fafa;\n  }\n\n  .lb-retoure-info__icon {\n    display: inline-flex;\n    flex: 0 0 42px;\n    align-items: center;\n    justify-content: center;\n    width: 42px;\n    height: 42px;\n    border-radius: 12px;\n    background: #dceeed;\n    color: #005f5f;\n    font-size: 21px;\n    font-weight: 700;\n    line-height: 1;\n  }\n\n  .lb-retoure-info__card--warning .lb-retoure-info__icon {\n    background: #f8e8a8;\n    color: #123f42;\n  }\n\n  .lb-retoure-info__content {\n    min-width: 0;\n  }\n\n  .lb-retoure-info h3 {\n    margin: 0 0 6px;\n    color: #123f42;\n    font-size: 18px;\n    font-weight: 700;\n    line-height: 1.3;\n  }\n\n  .lb-retoure-info__text {\n    margin: 0;\n    color: #445d5f;\n    font-size: 14px;\n    line-height: 1.55;\n  }\n\n  .lb-retoure-info__link {\n    display: inline-block;\n    margin-top: 9px;\n    color: #005f5f !important;\n    font-size: 14px;\n    font-weight: 700;\n    line-height: 1.4;\n    text-decoration: underline;\n    text-underline-offset: 3px;\n  }\n\n  .lb-retoure-info__link:hover,\n  .lb-retoure-info__link:focus {\n    color: #004747 !important;\n  }\n\n  @media (min-width: 700px) {\n    .lb-retoure-info {\n      padding: 44px 0;\n    }\n\n    .lb-retoure-info__grid {\n      grid-template-columns: repeat(3, minmax(0, 1fr));\n      gap: 16px;\n    }\n\n    .lb-retoure-info__card {\n      flex-direction: column;\n      padding: 24px 22px;\n    }\n  }\n\n  @media (min-width: 1024px) {\n    .lb-retoure-info {\n      padding: 52px 0;\n    }\n\n    .lb-retoure-info h2 {\n      font-size: 28px;\n    }\n\n    .lb-retoure-info__card {\n      padding: 26px 24px;\n      border-radius: 18px;\n    }\n\n    .lb-retoure-info__text {\n      font-size: 15px;\n    }\n  }\n  \/* =========================================================\n     KORREKTUR SEITENABST\u00c4NDE \u2013 R\u00dcCKSENDUNGSSEITE\n     ========================================================= *\/\n\n  .lb-retoure-hero,\n  .lb-retoure-info {\n    width: 100%;\n    max-width: 100%;\n    overflow-x: clip;\n  }\n\n  .lb-retoure-hero__inner,\n  .lb-retoure-info__inner {\n    width: 100%;\n    max-width: 1212px;\n    margin-right: auto;\n    margin-left: auto;\n    padding-right: 16px;\n    padding-left: 16px;\n    box-sizing: border-box;\n  }\n\n  .lb-retoure-hero__box,\n  .lb-retoure-info__header,\n  .lb-retoure-info__grid {\n    width: 100%;\n    max-width: 100%;\n    min-width: 0;\n  }\n\n  .lb-retoure-hero__content,\n  .lb-retoure-info__card,\n  .lb-retoure-info__content {\n    min-width: 0;\n  }\n\n  .lb-retoure-hero h1,\n  .lb-retoure-hero__intro,\n  .lb-retoure-info h2,\n  .lb-retoure-info__intro,\n  .lb-retoure-info h3,\n  .lb-retoure-info__text {\n    max-width: 100%;\n    overflow-wrap: break-word;\n  }\n\n  @media (min-width: 768px) {\n    .lb-retoure-hero__inner,\n    .lb-retoure-info__inner {\n      padding-right: 24px;\n      padding-left: 24px;\n    }\n  }\n\n  @media (min-width: 1240px) {\n    .lb-retoure-hero__inner,\n    .lb-retoure-info__inner {\n      padding-right: 16px;\n      padding-left: 16px;\n    }\n  }\n<section class=\"lb-retoure-info\" aria-labelledby=\"lb-retoure-info-heading\"><div class=\"lb-retoure-info__inner\"><div class=\"lb-retoure-info__header\"><h2 id=\"lb-retoure-info-heading\">Das Wichtigste zu Ihrer R\u00fccksendung\n      <\/h2><p class=\"lb-retoure-info__intro\">Alle wichtigen Informationen, bevor Sie Ihre R\u00fccksendung anmelden.\n      <\/p><\/div><div class=\"lb-retoure-info__grid\"><article class=\"lb-retoure-info__card\"><span class=\"lb-retoure-info__icon\" aria-hidden=\"true\">14<\/span><div class=\"lb-retoure-info__content\"><h3>14 Tage R\u00fcckgabefrist<\/h3><p class=\"lb-retoure-info__text\">Sie k\u00f6nnen Ihre Bestellung innerhalb von 14 Tagen nach Erhalt\n            widerrufen und anschlie\u00dfend zur\u00fccksenden.\n          <\/p><a class=\"lb-retoure-info__link\" href=\"https:\/\/www.lesebrille.de\/en\/cancellation-policy\/\">Widerrufsbelehrung ansehen\n          <\/a><\/div><\/article><article class=\"lb-retoure-info__card\"><span class=\"lb-retoure-info__icon\" aria-hidden=\"true\">\u20ac<\/span><div class=\"lb-retoure-info__content\"><h3>R\u00fccksendekosten<\/h3><p class=\"lb-retoure-info__text\">Bei einer normalen R\u00fcckgabe tragen Sie die unmittelbaren Kosten\n            der R\u00fccksendung.\n          <\/p><\/div><\/article><article class=\"lb-retoure-info__card lb-retoure-info__card--warning\"><span class=\"lb-retoure-info__icon\" aria-hidden=\"true\">!<\/span><div class=\"lb-retoure-info__content\"><h3>Besch\u00e4digt oder falsch geliefert?<\/h3><p class=\"lb-retoure-info__text\">Bitte kontaktieren Sie zuerst unseren Kundenservice. Bei einem\n            Fehler unsererseits \u00fcbernehmen wir die notwendigen R\u00fccksendekosten.\n          <\/p><a class=\"lb-retoure-info__link\" href=\"https:\/\/www.lesebrille.de\/en\/customer-service-2\/\">Kundenservice kontaktieren\n          <\/a><\/div><\/article><\/div><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05d97c6 elementor-widget elementor-widget-html\" data-id=\"05d97c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t\/* =========================================================\n     LESEBRILLE.DE \u2013 SO FUNKTIONIERT DIE R\u00dcCKSENDUNG\n     Mobile First\n     ========================================================= *\/\n\n  .lb-retoure-steps {\n    width: 100%;\n    max-width: 100%;\n    margin: 0;\n    padding: 0px 0;\n    overflow-x: clip;\n    font-family: \"Open Sans\", Arial, sans-serif;\n    color: #123f42;\n    background: #f5f9f9;\n  }\n\n  .lb-retoure-steps *,\n  .lb-retoure-steps *::before,\n  .lb-retoure-steps *::after {\n    box-sizing: border-box;\n  }\n\n  .lb-retoure-steps__inner {\n    width: 100%;\n    max-width: 1212px;\n    margin: 0 auto;\n    padding: 0 16px;\n  }\n\n  .lb-retoure-steps__header {\n    max-width: 720px;\n    margin: 0 0 22px;\n  }\n\n  .lb-retoure-steps h2 {\n    margin: 0 0 9px;\n    color: #123f42;\n    font-size: 26px;\n    font-weight: 500;\n    line-height: 1.25;\n    letter-spacing: -0.2px;\n  }\n\n  .lb-retoure-steps__intro {\n    margin: 0;\n    color: #4a6264;\n    font-size: 15px;\n    line-height: 1.55;\n  }\n\n  .lb-retoure-steps__grid {\n    display: grid;\n    grid-template-columns: 1fr;\n    gap: 14px;\n  }\n\n  .lb-retoure-steps__card {\n    position: relative;\n    min-width: 0;\n    padding: 22px 18px 20px;\n    border: 1px solid #d8e7e7;\n    border-radius: 18px;\n    background: #ffffff;\n  }\n\n  .lb-retoure-steps__number {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n    width: 42px;\n    height: 42px;\n    margin: 0 0 16px;\n    border-radius: 50%;\n    background: #005f5f;\n    color: #ffffff;\n    font-size: 18px;\n    font-weight: 700;\n    line-height: 1;\n  }\n\n  .lb-retoure-steps h3 {\n    margin: 0 0 8px;\n    color: #123f42;\n    font-size: 18px;\n    font-weight: 700;\n    line-height: 1.3;\n  }\n\n  .lb-retoure-steps__text {\n    margin: 0;\n    color: #445d5f;\n    font-size: 14px;\n    line-height: 1.6;\n    overflow-wrap: break-word;\n  }\n\n  .lb-retoure-steps__button-wrap {\n    margin: 22px 0 0;\n  }\n\n  .lb-retoure-steps__button {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n    gap: 9px;\n    width: 100%;\n    min-height: 50px;\n    padding: 12px 18px;\n    border: 2px solid #005f5f;\n    border-radius: 12px;\n    background: #005f5f;\n    color: #ffffff !important;\n    font-size: 16px;\n    font-weight: 700;\n    line-height: 1.3;\n    text-align: center;\n    text-decoration: none !important;\n    transition:\n      background-color 0.2s ease,\n      border-color 0.2s ease,\n      transform 0.2s ease;\n  }\n\n  .lb-retoure-steps__button:hover,\n  .lb-retoure-steps__button:focus {\n    border-color: #004b4b;\n    background: #004b4b;\n    color: #ffffff !important;\n    transform: translateY(-1px);\n  }\n\n  .lb-retoure-steps__arrow {\n    font-size: 20px;\n    font-weight: 400;\n    line-height: 1;\n  }\n\n  @media (min-width: 700px) {\n    .lb-retoure-steps {\n      padding: 44px 0;\n    }\n\n    .lb-retoure-steps__inner {\n      padding-right: 24px;\n      padding-left: 24px;\n    }\n\n    .lb-retoure-steps__grid {\n      grid-template-columns: repeat(3, minmax(0, 1fr));\n      gap: 16px;\n    }\n\n    .lb-retoure-steps__card {\n      padding: 24px 22px;\n    }\n\n    .lb-retoure-steps__button {\n      width: auto;\n      min-width: 250px;\n    }\n  }\n\n  @media (min-width: 1024px) {\n    .lb-retoure-steps {\n      padding: 52px 0;\n    }\n\n    .lb-retoure-steps h2 {\n      font-size: 28px;\n    }\n\n    .lb-retoure-steps__card {\n      padding: 28px 24px;\n    }\n\n    .lb-retoure-steps__text {\n      font-size: 15px;\n    }\n  }\n\n  @media (min-width: 1240px) {\n    .lb-retoure-steps__inner {\n      padding-right: 16px;\n      padding-left: 16px;\n    }\n  }\n<section class=\"lb-retoure-steps\" aria-labelledby=\"lb-retoure-steps-heading\"><div class=\"lb-retoure-steps__inner\"><div class=\"lb-retoure-steps__header\"><h2 id=\"lb-retoure-steps-heading\">So funktioniert Ihre R\u00fccksendung\n      <\/h2><p class=\"lb-retoure-steps__intro\">In drei einfachen Schritten melden Sie Ihre R\u00fccksendung an und\n        schicken die Artikel sicher an uns zur\u00fcck.\n      <\/p><\/div><div class=\"lb-retoure-steps__grid\"><article class=\"lb-retoure-steps__card\"><span class=\"lb-retoure-steps__number\" aria-hidden=\"true\">1<\/span><h3>R\u00fccksendung anmelden<\/h3><p class=\"lb-retoure-steps__text\">Geben Sie im Retourenportal Ihre Bestellnummer und die Postleitzahl\n          der Lieferadresse ein. W\u00e4hlen Sie anschlie\u00dfend die Artikel aus,\n          die Sie zur\u00fccksenden m\u00f6chten.\n        <\/p><\/article><article class=\"lb-retoure-steps__card\"><span class=\"lb-retoure-steps__number\" aria-hidden=\"true\">2<\/span><h3>Artikel sicher verpacken<\/h3><p class=\"lb-retoure-steps__text\">Verpacken Sie die Lesebrille und das mitgelieferte Zubeh\u00f6r\n          vollst\u00e4ndig und transportsicher.\n        <\/p><\/article><article class=\"lb-retoure-steps__card\"><span class=\"lb-retoure-steps__number\" aria-hidden=\"true\">3<\/span><h3>R\u00fccksendung versenden<\/h3><p class=\"lb-retoure-steps__text\">Verwenden Sie das im Retourenportal ausgew\u00e4hlte Versandlabel oder\n          den QR-Code. Je nach R\u00fccksendemethode k\u00f6nnen Sie die Sendung in\n          einen Briefkasten der Deutschen Post einwerfen oder in einer\n          Postfiliale abgeben. Falls Sie einen Einlieferungsbeleg erhalten,\n          bewahren Sie diesen bitte bis zur Bearbeitung der R\u00fccksendung auf.\n        <\/p><\/article><\/div><div class=\"lb-retoure-steps__button-wrap\"><a class=\"lb-retoure-steps__button\" href=\"https:\/\/lesebrille.returnless.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">R\u00fccksendung jetzt anmelden\n        <span class=\"lb-retoure-steps__arrow\" aria-hidden=\"true\">\u2192<\/span><\/a><\/div><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00a0649 elementor-widget elementor-widget-html\" data-id=\"00a0649\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t\/* =========================================================\n     LESEBRILLE.DE \u2013 HINWEISE ZUR R\u00dcCKSENDUNG\n     Mobile First\n     ========================================================= *\/\n\n  .lb-retoure-hinweise {\n    width: 100%;\n    max-width: 100%;\n    margin: 0;\n    padding: 0px 0;\n    overflow-x: clip;\n    font-family: \"Open Sans\", Arial, sans-serif;\n    color: #123f42;\n    background: #ffffff;\n  }\n\n  .lb-retoure-hinweise *,\n  .lb-retoure-hinweise *::before,\n  .lb-retoure-hinweise *::after {\n    box-sizing: border-box;\n  }\n\n  .lb-retoure-hinweise__inner {\n    width: 100%;\n    max-width: 1212px;\n    margin: 0 auto;\n    padding: 0 16px;\n  }\n\n  .lb-retoure-hinweise__header {\n    max-width: 720px;\n    margin: 0 0 22px;\n  }\n\n  .lb-retoure-hinweise h2 {\n    margin: 0 0 9px;\n    color: #123f42;\n    font-size: 26px;\n    font-weight: 500;\n    line-height: 1.25;\n    letter-spacing: -0.2px;\n  }\n\n  .lb-retoure-hinweise__intro {\n    margin: 0;\n    color: #4a6264;\n    font-size: 15px;\n    line-height: 1.55;\n  }\n\n  .lb-retoure-hinweise__box {\n    padding: 22px 18px;\n    border: 1px solid #d8e7e7;\n    border-radius: 18px;\n    background: #f7fafa;\n  }\n\n  .lb-retoure-hinweise__list {\n    display: grid;\n    grid-template-columns: 1fr;\n    gap: 14px;\n    margin: 0;\n    padding: 0;\n    list-style: none;\n  }\n\n  .lb-retoure-hinweise__item {\n    display: flex;\n    align-items: flex-start;\n    gap: 11px;\n    min-width: 0;\n    color: #445d5f;\n    font-size: 14px;\n    line-height: 1.55;\n  }\n\n  .lb-retoure-hinweise__check {\n    display: inline-flex;\n    flex: 0 0 23px;\n    align-items: center;\n    justify-content: center;\n    width: 23px;\n    height: 23px;\n    margin-top: 1px;\n    border-radius: 50%;\n    background: #dceeed;\n    color: #005f5f;\n    font-size: 13px;\n    font-weight: 700;\n    line-height: 1;\n  }\n\n  .lb-retoure-hinweise__important {\n    display: flex;\n    align-items: flex-start;\n    gap: 12px;\n    margin-top: 20px;\n    padding: 18px 16px;\n    border: 1px solid #ead37a;\n    border-radius: 14px;\n    background: #fff9df;\n  }\n\n  .lb-retoure-hinweise__important-icon {\n    display: inline-flex;\n    flex: 0 0 34px;\n    align-items: center;\n    justify-content: center;\n    width: 34px;\n    height: 34px;\n    border-radius: 10px;\n    background: #f4d768;\n    color: #123f42;\n    font-size: 18px;\n    font-weight: 700;\n    line-height: 1;\n  }\n\n  .lb-retoure-hinweise__important-content {\n    min-width: 0;\n  }\n\n  .lb-retoure-hinweise h3 {\n    margin: 0 0 7px;\n    color: #123f42;\n    font-size: 17px;\n    font-weight: 700;\n    line-height: 1.35;\n  }\n\n  .lb-retoure-hinweise__important-text {\n    margin: 0;\n    color: #445052;\n    font-size: 14px;\n    line-height: 1.6;\n    overflow-wrap: break-word;\n  }\n\n  @media (min-width: 700px) {\n    .lb-retoure-hinweise {\n      padding: 44px 0;\n    }\n\n    .lb-retoure-hinweise__inner {\n      padding-right: 24px;\n      padding-left: 24px;\n    }\n\n    .lb-retoure-hinweise__box {\n      padding: 26px 24px;\n    }\n\n    .lb-retoure-hinweise__list {\n      grid-template-columns: repeat(2, minmax(0, 1fr));\n      gap: 18px 30px;\n    }\n\n    .lb-retoure-hinweise__important {\n      padding: 20px;\n    }\n  }\n\n  @media (min-width: 1024px) {\n    .lb-retoure-hinweise {\n      padding: 52px 0;\n    }\n\n    .lb-retoure-hinweise h2 {\n      font-size: 28px;\n    }\n\n    .lb-retoure-hinweise__box {\n      padding: 30px 28px;\n    }\n\n    .lb-retoure-hinweise__item,\n    .lb-retoure-hinweise__important-text {\n      font-size: 15px;\n    }\n  }\n\n  @media (min-width: 1240px) {\n    .lb-retoure-hinweise__inner {\n      padding-right: 16px;\n      padding-left: 16px;\n    }\n  }\n<section class=\"lb-retoure-hinweise\" aria-labelledby=\"lb-retoure-hinweise-heading\"><div class=\"lb-retoure-hinweise__inner\"><div class=\"lb-retoure-hinweise__header\"><h2 id=\"lb-retoure-hinweise-heading\">Hinweise zu Ihrer R\u00fccksendung\n      <\/h2><p class=\"lb-retoure-hinweise__intro\">Damit Ihre R\u00fccksendung sicher bei uns ankommt und schnell bearbeitet\n        werden kann, beachten Sie bitte die folgenden Hinweise.\n      <\/p><\/div><div class=\"lb-retoure-hinweise__box\"><ul class=\"lb-retoure-hinweise__list\"><li class=\"lb-retoure-hinweise__item\"><span class=\"lb-retoure-hinweise__check\" aria-hidden=\"true\">\u2713<\/span><span>Verpacken Sie die Lesebrille transportsicher, damit sie auf dem\n            R\u00fcckweg nicht besch\u00e4digt wird.\n          <\/span><\/li><li class=\"lb-retoure-hinweise__item\"><span class=\"lb-retoure-hinweise__check\" aria-hidden=\"true\">\u2713<\/span><span>Legen Sie alle urspr\u00fcnglich mitgelieferten Bestandteile und das\n            zugeh\u00f6rige Etui der R\u00fccksendung bei.\n          <\/span><\/li><li class=\"lb-retoure-hinweise__item\"><span class=\"lb-retoure-hinweise__check\" aria-hidden=\"true\">\u2713<\/span><span>Lassen Sie die urspr\u00fcnglich angebrachten Etiketten und Aufkleber\n            an der Lesebrille.\n          <\/span><\/li><li class=\"lb-retoure-hinweise__item\"><span class=\"lb-retoure-hinweise__check\" aria-hidden=\"true\">\u2713<\/span><span>Eine Anprobe ist selbstverst\u00e4ndlich m\u00f6glich. Bitte vermeiden\n            Sie dar\u00fcber hinausgehende Gebrauchsspuren z. B. Make-up-Flecken.\n          <\/span><\/li><\/ul><div class=\"lb-retoure-hinweise__important\"><span class=\"lb-retoure-hinweise__important-icon\" aria-hidden=\"true\">!\n        <\/span><div class=\"lb-retoure-hinweise__important-content\"><h3>Bitte vollst\u00e4ndig zur\u00fccksenden<\/h3><p class=\"lb-retoure-hinweise__important-text\">Senden Sie die Lesebrille bitte mit allen urspr\u00fcnglich\n            mitgelieferten Etiketten, Aufklebern und dem zugeh\u00f6rigen Etui\n            zur\u00fcck. Fehlen Bestandteile oder weist die Lesebrille\n            Gebrauchsspuren auf, die \u00fcber ein normales Ausprobieren\n            hinausgehen, behalten wir uns vor, einen angemessenen Wertersatz\n            bis zu 5\u20ac von der Erstattung abzuziehen.\n          <\/p><\/div><\/div><\/div><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d98d45 elementor-widget elementor-widget-html\" data-id=\"6d98d45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t\/* =========================================================\n     LESEBRILLE.DE \u2013 REKLAMATION \/ FALSCHLIEFERUNG\n     Mobile First\n     ========================================================= *\/\n\n  .lb-retoure-reklamation {\n    width: 100%;\n    max-width: 100%;\n    margin: 0;\n    padding: 34px 0;\n    overflow-x: clip;\n    font-family: \"Open Sans\", Arial, sans-serif;\n    color: #123f42;\n    background: #f5f9f9;\n  }\n\n  .lb-retoure-reklamation *,\n  .lb-retoure-reklamation *::before,\n  .lb-retoure-reklamation *::after {\n    box-sizing: border-box;\n  }\n\n  .lb-retoure-reklamation__inner {\n    width: 100%;\n    max-width: 1212px;\n    margin: 0 auto;\n    padding: 0 16px;\n  }\n\n  .lb-retoure-reklamation__box {\n    position: relative;\n    overflow: hidden;\n    padding: 24px 18px;\n    border: 1px solid #ead37a;\n    border-radius: 18px;\n    background: #fff9df;\n  }\n\n  .lb-retoure-reklamation__content {\n    position: relative;\n    z-index: 2;\n    min-width: 0;\n  }\n\n  .lb-retoure-reklamation__label {\n    display: inline-flex;\n    align-items: center;\n    gap: 8px;\n    margin: 0 0 14px;\n    padding: 6px 10px;\n    border-radius: 999px;\n    background: #f4d768;\n    color: #123f42;\n    font-size: 13px;\n    font-weight: 700;\n    line-height: 1.3;\n  }\n\n  .lb-retoure-reklamation__label-icon {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n    width: 19px;\n    height: 19px;\n    border-radius: 50%;\n    background: #123f42;\n    color: #ffffff;\n    font-size: 12px;\n    font-weight: 700;\n    line-height: 1;\n  }\n\n  .lb-retoure-reklamation h2 {\n    margin: 0 0 10px;\n    color: #123f42;\n    font-size: 26px;\n    font-weight: 500;\n    line-height: 1.25;\n    letter-spacing: -0.2px;\n  }\n\n  .lb-retoure-reklamation__text {\n    max-width: 760px;\n    margin: 0;\n    color: #445052;\n    font-size: 15px;\n    line-height: 1.6;\n    overflow-wrap: break-word;\n  }\n\n  .lb-retoure-reklamation__note {\n    display: flex;\n    align-items: flex-start;\n    gap: 10px;\n    max-width: 760px;\n    margin: 18px 0 0;\n    padding: 14px;\n    border: 1px solid rgba(18, 63, 66, 0.14);\n    border-radius: 12px;\n    background: rgba(255, 255, 255, 0.7);\n  }\n\n  .lb-retoure-reklamation__note-icon {\n    display: inline-flex;\n    flex: 0 0 24px;\n    align-items: center;\n    justify-content: center;\n    width: 24px;\n    height: 24px;\n    margin-top: 1px;\n    border-radius: 50%;\n    background: #005f5f;\n    color: #ffffff;\n    font-size: 13px;\n    font-weight: 700;\n    line-height: 1;\n  }\n\n  .lb-retoure-reklamation__note-text {\n    margin: 0;\n    color: #334f51;\n    font-size: 14px;\n    font-weight: 600;\n    line-height: 1.5;\n  }\n\n  .lb-retoure-reklamation__actions {\n    display: flex;\n    flex-direction: column;\n    gap: 10px;\n    margin-top: 20px;\n  }\n\n  .lb-retoure-reklamation__button {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n    gap: 9px;\n    width: 100%;\n    min-height: 50px;\n    padding: 12px 18px;\n    border: 2px solid #005f5f;\n    border-radius: 12px;\n    background: #005f5f;\n    color: #ffffff !important;\n    font-size: 16px;\n    font-weight: 700;\n    line-height: 1.3;\n    text-align: center;\n    text-decoration: none !important;\n    transition:\n      background-color 0.2s ease,\n      border-color 0.2s ease,\n      transform 0.2s ease;\n  }\n\n  .lb-retoure-reklamation__button:hover,\n  .lb-retoure-reklamation__button:focus {\n    border-color: #004b4b;\n    background: #004b4b;\n    color: #ffffff !important;\n    transform: translateY(-1px);\n  }\n\n  .lb-retoure-reklamation__link {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n    min-height: 46px;\n    padding: 10px 16px;\n    border: 1px solid #b8cece;\n    border-radius: 12px;\n    background: #ffffff;\n    color: #005f5f !important;\n    font-size: 15px;\n    font-weight: 700;\n    line-height: 1.3;\n    text-align: center;\n    text-decoration: none !important;\n  }\n\n  .lb-retoure-reklamation__link:hover,\n  .lb-retoure-reklamation__link:focus {\n    border-color: #005f5f;\n    background: #eef7f6;\n    color: #004b4b !important;\n  }\n\n  .lb-retoure-reklamation__arrow {\n    font-size: 20px;\n    font-weight: 400;\n    line-height: 1;\n  }\n\n  @media (min-width: 700px) {\n    .lb-retoure-reklamation {\n      padding: 44px 0;\n    }\n\n    .lb-retoure-reklamation__inner {\n      padding-right: 24px;\n      padding-left: 24px;\n    }\n\n    .lb-retoure-reklamation__box {\n      padding: 30px 28px;\n    }\n\n    .lb-retoure-reklamation__actions {\n      flex-direction: row;\n      align-items: stretch;\n    }\n\n    .lb-retoure-reklamation__button,\n    .lb-retoure-reklamation__link {\n      width: auto;\n    }\n\n    .lb-retoure-reklamation__button {\n      min-width: 250px;\n    }\n  }\n\n  @media (min-width: 1024px) {\n    .lb-retoure-reklamation {\n      padding: 52px 0;\n    }\n\n    .lb-retoure-reklamation__box {\n      padding: 36px 34px;\n      border-radius: 20px;\n    }\n\n    .lb-retoure-reklamation h2 {\n      font-size: 28px;\n    }\n\n    .lb-retoure-reklamation__text {\n      font-size: 16px;\n    }\n\n    .lb-retoure-reklamation__box::after {\n      content: \"!\";\n      position: absolute;\n      top: 50%;\n      right: 38px;\n      z-index: 1;\n      color: rgba(18, 63, 66, 0.07);\n      font-size: 180px;\n      font-weight: 700;\n      line-height: 1;\n      transform: translateY(-50%);\n      pointer-events: none;\n    }\n  }\n\n  @media (min-width: 1240px) {\n    .lb-retoure-reklamation__inner {\n      padding-right: 16px;\n      padding-left: 16px;\n    }\n  }\n<section class=\"lb-retoure-reklamation\" aria-labelledby=\"lb-retoure-reklamation-heading\"><div class=\"lb-retoure-reklamation__inner\"><div class=\"lb-retoure-reklamation__box\"><div class=\"lb-retoure-reklamation__content\"><div class=\"lb-retoure-reklamation__label\"><span class=\"lb-retoure-reklamation__label-icon\" aria-hidden=\"true\">!\n          <\/span>Bitte zuerst Kontakt aufnehmen\n        <\/div><h2 id=\"lb-retoure-reklamation-heading\">Besch\u00e4digt, fehlerhaft oder falsch geliefert?\n        <\/h2><p class=\"lb-retoure-reklamation__text\">Bitte starten Sie in diesem Fall keine normale R\u00fccksendung \u00fcber\n          unser Retourenportal. Kontaktieren Sie zuerst unseren Kundenservice,\n          damit wir Ihr Anliegen pr\u00fcfen und Ihnen das passende weitere\n          Vorgehen mitteilen k\u00f6nnen.\n        <\/p><div class=\"lb-retoure-reklamation__note\"><span class=\"lb-retoure-reklamation__note-icon\" aria-hidden=\"true\">\u2713\n          <\/span><p class=\"lb-retoure-reklamation__note-text\">Bei einer besch\u00e4digten oder falsch gelieferten Ware \u00fcbernehmen\n            wir selbstverst\u00e4ndlich die notwendigen R\u00fccksendekosten.\n          <\/p><\/div><div class=\"lb-retoure-reklamation__actions\"><a class=\"lb-retoure-reklamation__button\" href=\"https:\/\/www.lesebrille.de\/en\/customer-service-2\/\">Kundenservice kontaktieren\n            <span class=\"lb-retoure-reklamation__arrow\" aria-hidden=\"true\">\u2192\n            <\/span><\/a><a class=\"lb-retoure-reklamation__link\" href=\"mailto:service@lesebrille.de\">service@lesebrille.de\n          <\/a><\/div><\/div><\/div><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-850d590 elementor-widget elementor-widget-html\" data-id=\"850d590\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t\/* =========================================================\n     LESEBRILLE.DE \u2013 FAQ R\u00dcCKSENDUNGEN\n     Mobile First\n     ========================================================= *\/\n\n  .lb-retoure-faq {\n    width: 100%;\n    max-width: 100%;\n    margin: 0;\n    padding: 0px 0;\n    overflow-x: clip;\n    font-family: \"Open Sans\", Arial, sans-serif;\n    color: #123f42;\n    background: #ffffff;\n  }\n\n  .lb-retoure-faq *,\n  .lb-retoure-faq *::before,\n  .lb-retoure-faq *::after {\n    box-sizing: border-box;\n  }\n\n  .lb-retoure-faq__inner {\n    width: 100%;\n    max-width: 1212px;\n    margin: 0 auto;\n    padding: 0 16px;\n  }\n\n  .lb-retoure-faq__header {\n    max-width: 720px;\n    margin: 0 0 22px;\n  }\n\n  .lb-retoure-faq h2 {\n    margin: 0 0 9px;\n    color: #123f42;\n    font-size: 26px;\n    font-weight: 500;\n    line-height: 1.25;\n    letter-spacing: -0.2px;\n  }\n\n  .lb-retoure-faq__intro {\n    margin: 0;\n    color: #4a6264;\n    font-size: 15px;\n    line-height: 1.55;\n  }\n\n  .lb-retoure-faq__list {\n    display: grid;\n    grid-template-columns: 1fr;\n    gap: 10px;\n    width: 100%;\n  }\n\n  .lb-retoure-faq__item {\n    width: 100%;\n    min-width: 0;\n    margin: 0;\n    border: 1px solid #d8e7e7;\n    border-radius: 14px;\n    background: #ffffff;\n    overflow: hidden;\n  }\n\n  .lb-retoure-faq__question {\n    position: relative;\n    display: flex;\n    align-items: center;\n    width: 100%;\n    min-height: 58px;\n    padding: 16px 52px 16px 16px;\n    color: #123f42;\n    font-size: 16px;\n    font-weight: 700;\n    line-height: 1.4;\n    cursor: pointer;\n    list-style: none;\n  }\n\n  .lb-retoure-faq__question::-webkit-details-marker {\n    display: none;\n  }\n\n  .lb-retoure-faq__question::after {\n    content: \"+\";\n    position: absolute;\n    top: 50%;\n    right: 16px;\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n    width: 28px;\n    height: 28px;\n    border-radius: 50%;\n    background: #dceeed;\n    color: #005f5f;\n    font-size: 21px;\n    font-weight: 500;\n    line-height: 1;\n    transform: translateY(-50%);\n    transition:\n      transform 0.2s ease,\n      background-color 0.2s ease;\n  }\n\n  .lb-retoure-faq__item[open] {\n    border-color: #b8cece;\n    background: #f7fafa;\n  }\n\n  .lb-retoure-faq__item[open] .lb-retoure-faq__question::after {\n    content: \"\u2212\";\n    background: #005f5f;\n    color: #ffffff;\n  }\n\n  .lb-retoure-faq__question:hover::after,\n  .lb-retoure-faq__question:focus-visible::after {\n    background: #005f5f;\n    color: #ffffff;\n  }\n\n  .lb-retoure-faq__question:focus-visible {\n    outline: 3px solid rgba(0, 95, 95, 0.22);\n    outline-offset: -3px;\n  }\n\n  .lb-retoure-faq__answer {\n    padding: 0 16px 18px;\n    color: #445d5f;\n    font-size: 14px;\n    line-height: 1.65;\n  }\n\n  .lb-retoure-faq__answer p {\n    margin: 0;\n  }\n\n  .lb-retoure-faq__answer p + p {\n    margin-top: 10px;\n  }\n\n  .lb-retoure-faq__answer a {\n    color: #005f5f !important;\n    font-weight: 700;\n    text-decoration: underline;\n    text-underline-offset: 3px;\n  }\n\n  .lb-retoure-faq__answer a:hover,\n  .lb-retoure-faq__answer a:focus {\n    color: #004747 !important;\n  }\n\n  .lb-retoure-faq__help {\n    margin-top: 22px;\n    padding: 20px 18px;\n    border: 1px solid #d8e7e7;\n    border-radius: 16px;\n    background: #f5f9f9;\n    text-align: left;\n  }\n\n  .lb-retoure-faq__help-title {\n    margin: 0 0 6px;\n    color: #123f42;\n    font-size: 18px;\n    font-weight: 700;\n    line-height: 1.35;\n  }\n\n  .lb-retoure-faq__help-text {\n    margin: 0 0 14px;\n    color: #445d5f;\n    font-size: 14px;\n    line-height: 1.55;\n  }\n\n  .lb-retoure-faq__help-link {\n    display: inline-flex;\n    align-items: center;\n    justify-content: center;\n    width: 100%;\n    min-height: 48px;\n    padding: 11px 17px;\n    border: 2px solid #005f5f;\n    border-radius: 12px;\n    background: #005f5f;\n    color: #ffffff !important;\n    font-size: 15px;\n    font-weight: 700;\n    line-height: 1.3;\n    text-align: center;\n    text-decoration: none !important;\n  }\n\n  .lb-retoure-faq__help-link:hover,\n  .lb-retoure-faq__help-link:focus {\n    border-color: #004b4b;\n    background: #004b4b;\n    color: #ffffff !important;\n  }\n\n  @media (min-width: 700px) {\n    .lb-retoure-faq {\n      padding: 44px 0;\n    }\n\n    .lb-retoure-faq__inner {\n      padding-right: 24px;\n      padding-left: 24px;\n    }\n\n    .lb-retoure-faq__question {\n      min-height: 62px;\n      padding: 18px 60px 18px 20px;\n    }\n\n    .lb-retoure-faq__question::after {\n      right: 20px;\n    }\n\n    .lb-retoure-faq__answer {\n      padding: 0 20px 20px;\n    }\n\n    .lb-retoure-faq__help {\n      display: flex;\n      align-items: center;\n      justify-content: space-between;\n      gap: 24px;\n      padding: 22px 24px;\n    }\n\n    .lb-retoure-faq__help-content {\n      max-width: 720px;\n    }\n\n    .lb-retoure-faq__help-text {\n      margin-bottom: 0;\n    }\n\n    .lb-retoure-faq__help-link {\n      flex: 0 0 auto;\n      width: auto;\n      min-width: 220px;\n    }\n  }\n\n  @media (min-width: 1024px) {\n    .lb-retoure-faq {\n      padding: 52px 0;\n    }\n\n    .lb-retoure-faq h2 {\n      font-size: 28px;\n    }\n\n    .lb-retoure-faq__list {\n      gap: 12px;\n    }\n\n    .lb-retoure-faq__question {\n      font-size: 17px;\n    }\n\n    .lb-retoure-faq__answer,\n    .lb-retoure-faq__help-text {\n      font-size: 15px;\n    }\n  }\n\n  @media (min-width: 1240px) {\n    .lb-retoure-faq__inner {\n      padding-right: 16px;\n      padding-left: 16px;\n    }\n  }\n<section class=\"lb-retoure-faq\" aria-labelledby=\"lb-retoure-faq-heading\"><div class=\"lb-retoure-faq__inner\"><div class=\"lb-retoure-faq__header\"><h2 id=\"lb-retoure-faq-heading\">H\u00e4ufige Fragen zur R\u00fccksendung\n      <\/h2><p class=\"lb-retoure-faq__intro\">Hier finden Sie Antworten auf die wichtigsten Fragen zu R\u00fcckgabe,\n        Versand und Erstattung.\n      <\/p><\/div><div class=\"lb-retoure-faq__list\"><details class=\"lb-retoure-faq__item\"><summary class=\"lb-retoure-faq__question\">Wie lange kann ich meine Bestellung zur\u00fccksenden?\n        <\/summary><div class=\"lb-retoure-faq__answer\"><p>Sie k\u00f6nnen Ihre Bestellung innerhalb von 14 Tagen nach Erhalt\n            widerrufen und zur\u00fccksenden. Weitere Informationen finden Sie in\n            unserer\n            <a href=\"https:\/\/www.lesebrille.de\/en\/cancellation-policy\/\">Widerrufsbelehrung<\/a>.\n          <\/p><\/div><\/details><details class=\"lb-retoure-faq__item\"><summary class=\"lb-retoure-faq__question\">Wer tr\u00e4gt die Kosten der R\u00fccksendung?\n        <\/summary><div class=\"lb-retoure-faq__answer\"><p>Bei einer normalen R\u00fcckgabe tragen Sie die unmittelbaren Kosten\n            der R\u00fccksendung. Die verf\u00fcgbaren Versandarten und Kosten werden\n            Ihnen im Retourenportal angezeigt.\n          <\/p><p>Bei einer besch\u00e4digten, fehlerhaften oder falsch gelieferten Ware\n            kontaktieren Sie bitte zuerst unseren Kundenservice.\n          <\/p><\/div><\/details><details class=\"lb-retoure-faq__item\"><summary class=\"lb-retoure-faq__question\">Wie erhalte ich mein R\u00fccksendelabel?\n        <\/summary><div class=\"lb-retoure-faq__answer\"><p>Melden Sie Ihre R\u00fccksendung \u00fcber unser Retourenportal an. Dort\n            w\u00e4hlen Sie die gew\u00fcnschten Artikel und eine verf\u00fcgbare\n            R\u00fccksendemethode aus. Anschlie\u00dfend erhalten Sie die passenden\n            Versandinformationen, ein Versandlabel oder einen QR-Code.\n          <\/p><\/div><\/details><details class=\"lb-retoure-faq__item\"><summary class=\"lb-retoure-faq__question\">Wo kann ich meine R\u00fccksendung abgeben?\n        <\/summary><div class=\"lb-retoure-faq__answer\"><p>Das h\u00e4ngt von der im Retourenportal gew\u00e4hlten Versandart ab.\n            Ein Kleinpaket kann je nach Versandvorgabe in einen Briefkasten\n            der Deutschen Post eingeworfen oder in einer Postfiliale\n            abgegeben werden.\n          <\/p><p>Beachten Sie bitte immer die Angaben, die Ihnen f\u00fcr Ihre konkrete\n            R\u00fccksendung im Retourenportal angezeigt werden.\n          <\/p><\/div><\/details><details class=\"lb-retoure-faq__item\"><summary class=\"lb-retoure-faq__question\">Was mache ich, wenn ich keinen Einlieferungsbeleg erhalte?\n        <\/summary><div class=\"lb-retoure-faq__answer\"><p>Bei einigen g\u00fcnstigen R\u00fccksendemethoden, beispielsweise beim\n            Einwurf eines Kleinpakets in einen Briefkasten, wird kein\n            Einlieferungsbeleg ausgestellt.\n          <\/p><p>Falls Sie bei der Abgabe einen Beleg erhalten, bewahren Sie ihn\n            bitte bis zur vollst\u00e4ndigen Bearbeitung der R\u00fccksendung auf.\n          <\/p><\/div><\/details><details class=\"lb-retoure-faq__item\"><summary class=\"lb-retoure-faq__question\">Wann erhalte ich meine Erstattung?\n        <\/summary><div class=\"lb-retoure-faq__answer\"><p>Nach Eingang und Pr\u00fcfung Ihrer R\u00fccksendung veranlassen wir die\n            Erstattung normalerweise innerhalb weniger Werktage. Die\n            R\u00fcckzahlung erfolgt \u00fcber die urspr\u00fcnglich verwendete Zahlungsart.\n          <\/p><\/div><\/details><details class=\"lb-retoure-faq__item\"><summary class=\"lb-retoure-faq__question\">Kann ich eine Lesebrille direkt umtauschen?\n        <\/summary><div class=\"lb-retoure-faq__answer\"><p>Ein direkter Umtausch ist \u00fcber das Retourenportal nicht vorgesehen.\n            Senden Sie die nicht gew\u00fcnschte Lesebrille bitte zur\u00fcck und\n            bestellen Sie das gew\u00fcnschte Modell oder die passende St\u00e4rke neu.\n          <\/p><\/div><\/details><details class=\"lb-retoure-faq__item\"><summary class=\"lb-retoure-faq__question\">Was passiert, wenn Etiketten, Aufkleber oder das Etui fehlen?\n        <\/summary><div class=\"lb-retoure-faq__answer\"><p>Senden Sie die Lesebrille bitte mit allen urspr\u00fcnglich\n            mitgelieferten Etiketten, Aufklebern und dem zugeh\u00f6rigen Etui\n            zur\u00fcck.\n          <\/p><p>Fehlen Bestandteile oder weist die Lesebrille Gebrauchsspuren auf,\n            die \u00fcber ein normales Ausprobieren hinausgehen, behalten wir uns\n            vor, einen angemessenen Wertersatz bis zu 5&nbsp;\u20ac von der\n            Erstattung abzuziehen.\n          <\/p><\/div><\/details><details class=\"lb-retoure-faq__item\"><summary class=\"lb-retoure-faq__question\">Was mache ich bei einer besch\u00e4digten oder falschen Lieferung?\n        <\/summary><div class=\"lb-retoure-faq__answer\"><p>Starten Sie in diesem Fall bitte keine normale R\u00fccksendung.\n            Kontaktieren Sie zuerst unseren Kundenservice, damit wir den Fall\n            pr\u00fcfen und Ihnen das weitere Vorgehen mitteilen k\u00f6nnen.\n          <\/p><p>Bei einem Fehler unsererseits \u00fcbernehmen wir die notwendigen\n            R\u00fccksendekosten.\n          <\/p><\/div><\/details><\/div><div class=\"lb-retoure-faq__help\"><div class=\"lb-retoure-faq__help-content\"><h3 class=\"lb-retoure-faq__help-title\">Ihre Frage wurde nicht beantwortet?\n        <\/h3><p class=\"lb-retoure-faq__help-text\">Unser Kundenservice hilft Ihnen gerne bei Fragen zu Ihrer Bestellung\n          oder R\u00fccksendung weiter.\n        <\/p><\/div><a class=\"lb-retoure-faq__help-link\" href=\"https:\/\/www.lesebrille.de\/en\/customer-service-2\/\">Kundenservice kontaktieren\n      <\/a><\/div><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8cefd0b elementor-widget elementor-widget-html\" data-id=\"8cefd0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t\/* =========================================================\n     LESEBRILLE.DE \u2013 ABSCHLUSS R\u00dcCKSENDUNGSSEITE\n     Mobile First\n     ========================================================= *\/\n\n  .lb-retoure-abschluss {\n    width: 100%;\n    max-width: 100%;\n    margin: 0;\n    padding: 0px 0 40px;\n    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.lb-retoure-abschluss__inner {\n      padding-right: 24px;\n      padding-left: 24px;\n    }\n\n    .lb-retoure-abschluss__grid {\n      grid-template-columns: repeat(2, minmax(0, 1fr));\n      gap: 18px;\n    }\n\n    .lb-retoure-abschluss__card {\n      padding: 26px 24px;\n    }\n  }\n\n  @media (min-width: 1024px) {\n    .lb-retoure-abschluss {\n      padding: 52px 0 58px;\n    }\n\n    .lb-retoure-abschluss__card {\n      padding: 30px 28px;\n    }\n\n    .lb-retoure-abschluss h2 {\n      font-size: 28px;\n    }\n\n    .lb-retoure-abschluss__text,\n    .lb-retoure-abschluss__address {\n      font-size: 15px;\n    }\n  }\n\n  @media (min-width: 1240px) {\n    .lb-retoure-abschluss__inner {\n      padding-right: 16px;\n      padding-left: 16px;\n    }\n  }\n<section class=\"lb-retoure-abschluss\" aria-labelledby=\"lb-retoure-abschluss-heading\"><div class=\"lb-retoure-abschluss__inner\"><div class=\"lb-retoure-abschluss__grid\"><div class=\"lb-retoure-abschluss__card\"><div class=\"lb-retoure-abschluss__label\"><span class=\"lb-retoure-abschluss__icon\" aria-hidden=\"true\">\u21a9<\/span>R\u00fccksendeadresse\n        <\/div><h2 id=\"lb-retoure-abschluss-heading\">R\u00fccksendung an Lesebrille.de\n        <\/h2><p class=\"lb-retoure-abschluss__text\">Bitte nutzen Sie bevorzugt unser Retourenportal. So kann Ihre\n          R\u00fccksendung eindeutig zugeordnet und schneller bearbeitet werden.\n        <\/p><address class=\"lb-retoure-abschluss__address\"><strong>LESEBRILLE.DE<\/strong><br \/>Philip Kurzenberger e.K.<br \/>Daiserstr. 15 Rgb.<br \/>81371 M\u00fcnchen<br \/>Deutschland\n        <\/address><p class=\"lb-retoure-abschluss__note\">Bitte senden Sie keine unfrankierten oder unfreien Sendungen an uns.\n        <\/p><\/div><div class=\"lb-retoure-abschluss__card\"><div class=\"lb-retoure-abschluss__label\"><span class=\"lb-retoure-abschluss__icon\" aria-hidden=\"true\">\u2713<\/span>Schnell zum richtigen Bereich\n        <\/div><h2>R\u00fccksendung jetzt abschlie\u00dfen\n        <\/h2><p class=\"lb-retoure-abschluss__text\">Melden Sie Ihre R\u00fccksendung online an oder wenden Sie sich bei\n          Fragen und Reklamationen direkt an unseren Kundenservice.\n        <\/p><div class=\"lb-retoure-abschluss__actions\"><a class=\"lb-retoure-abschluss__button\" href=\"https:\/\/lesebrille.returnless.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">R\u00fccksendung anmelden\n            <span class=\"lb-retoure-abschluss__arrow\" aria-hidden=\"true\">\u2192<\/span><\/a><a class=\"lb-retoure-abschluss__button lb-retoure-abschluss__button--secondary\" href=\"https:\/\/www.lesebrille.de\/en\/customer-service-2\/\">Kundenservice kontaktieren\n          <\/a><\/div><div class=\"lb-retoure-abschluss__links\"><a class=\"lb-retoure-abschluss__link\" href=\"https:\/\/www.lesebrille.de\/en\/cancellation-policy\/\">Widerrufsbelehrung\n          <\/a><a class=\"lb-retoure-abschluss__link\" href=\"\/datenschutz\/\">Datenschutz\n          <\/a><\/div><\/div><\/div><\/div><\/section>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9bce207 elementor-widget elementor-widget-html\" data-id=\"9bce207\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"MerchantReturnPolicy\",\n  \"@id\": \"https:\/\/www.lesebrille.de\/ruecksendungen\/#return-policy\",\n  \"applicableCountry\": [\n    \"DE\",\n    \"AT\",\n    \"FR\",\n    \"IT\",\n    \"BE\",\n    \"IE\",\n    \"NL\",\n    \"RO\"\n  ],\n  \"returnPolicyCountry\": \"DE\",\n  \"returnPolicyCategory\": \"https:\/\/schema.org\/MerchantReturnFiniteReturnWindow\",\n  \"merchantReturnDays\": 14,\n  \"returnMethod\": \"https:\/\/schema.org\/ReturnByMail\",\n  \"returnFees\": \"https:\/\/schema.org\/ReturnFeesCustomerResponsibility\",\n  \"refundType\": \"https:\/\/schema.org\/FullRefund\",\n  \"merchantReturnLink\": \"https:\/\/www.lesebrille.de\/ruecksendungen\/\"\n}\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\/* ========================================================= LESEBRILLE.DE \u2013 HERO R\u00dcCKSENDUNGEN Mobile First ========================================================= *\/ .lb-retoure-hero { width: 100%; margin: 0; padding: 0; font-family: &#8220;Open Sans&#8221;, Arial, sans-serif; color: #123f42; background: #ffffff; } .lb-retoure-hero *, .lb-retoure-hero *::before, .lb-retoure-hero *::after { box-sizing: border-box; } .lb-retoure-hero__inner { width: 100%; max-width: 1180px; margin: 0 auto; } .lb-retoure-hero__box { position: relative; overflow: hidden; padding: [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-212541","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":7}},"acf":[],"_links":{"self":[{"href":"https:\/\/www.lesebrille.de\/en\/wp-json\/wp\/v2\/pages\/212541","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.lesebrille.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.lesebrille.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.lesebrille.de\/en\/wp-json\/wp\/v2\/users\/27"}],"replies":[{"embeddable":true,"href":"https:\/\/www.lesebrille.de\/en\/wp-json\/wp\/v2\/comments?post=212541"}],"version-history":[{"count":7,"href":"https:\/\/www.lesebrille.de\/en\/wp-json\/wp\/v2\/pages\/212541\/revisions"}],"predecessor-version":[{"id":241412,"href":"https:\/\/www.lesebrille.de\/en\/wp-json\/wp\/v2\/pages\/212541\/revisions\/241412"}],"wp:attachment":[{"href":"https:\/\/www.lesebrille.de\/en\/wp-json\/wp\/v2\/media?parent=212541"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}