This is how we ensure that only genuine, verified buyers can submit a review:
At the time of purchase, our customers have the option to tick a box (opt-in) if they allow us to request a product review via email after the purchase. This consent is stored along with the purchase data.
Only if we have this consent and the corresponding purchase has been completed and paid for, these customers automatically receive an email after 10 days with an individual link to an encrypted page, where they can only rate the items they purchased in this particular order. Only reviews that reach us through this secure method are published by us and included in the overall product rating.
A customer can only rate the items they have purchased themselves.
The rating page can only be accessed by verified buyers of this product.
Reviews that reach us through any other means than the one described above will not be published.
This way, we can always ensure that on www.lesebrille.de you see only genuine reviews from real customers.